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Privacy Policy

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Pentagon Security Force (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request a quote, or use our security services.

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1. WHO WE ARE

Company Name: Pentagon Security Force
Website: https://pentagonsecurityforce.co.uk
Email: [Insert Email]
Telephone: [Insert Phone Number]
Registered Address: [Insert Address]

For the purposes of UK data protection law, Pentagon Security Force is the Data Controller of your personal information.

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2. WHAT DATA WE COLLECT

We may collect and process the following types of personal data:

a) Information You Provide Directly

  • Name

  • Company name

  • Job title

  • Email address

  • Phone number

  • Address / site location (where relevant)

  • Details of your enquiry or quote request

  • Any other information you submit via forms, email, or phone

b) Information We Collect Automatically

When you use our website, we may collect:

  • IP address

  • Browser type/version

  • Device type

  • Pages visited and time spent

  • Referral source

  • Cookies and similar tracking technologies

c) Security Services Data (Where Applicable)

Depending on the service provided, we may process:

  • Incident reports and logs

  • Visitor logs / access records

  • CCTV footage (if monitoring/installation is part of your service)

  • Body-worn video footage (if used by officers)

  • Vehicle registration numbers (site access control)

  • Audio communications (where required for safety and operational control)

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3. HOW WE USE YOUR DATA

We use your personal data to:

  • Respond to enquiries and quote requests

  • Provide and manage security services

  • Conduct site assessments and risk planning

  • Manage contracts and client relationships

  • Provide customer support

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Protect our staff, clients, and premises from crime and safety risks

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4. OUR LAWFUL BASIS FOR PROCESSING

Under UK GDPR, we process your personal data under one or more lawful bases, including:

  • Consent (e.g., when you submit a form or accept cookies)

  • Contract (to deliver services or manage agreements)

  • Legal obligation (e.g., regulatory compliance)

  • Legitimate interests (e.g., operational security, service improvement, fraud prevention)

Where we rely on legitimate interests, we ensure these are not overridden by your rights.

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5. CCTV AND SECURITY MONITORING

Where CCTV monitoring, surveillance, or security recording forms part of our services:

  • Footage may be recorded for crime prevention, public safety, incident investigation, and evidence collection.

  • CCTV footage may be shared with authorised parties such as law enforcement or legal representatives where required.

  • CCTV data is handled securely and accessed only by authorised personnel.

If you are visiting a site protected by Pentagon Security Force, signage should be displayed indicating CCTV use (where applicable).

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6. WHO WE SHARE YOUR DATA WITH

We may share personal data with:

  • Our employees and authorised contractors (where necessary to deliver services)

  • Trusted service providers (e.g., IT, website hosting, analytics tools)

  • Law enforcement or regulatory bodies (when required by law or for crime prevention)

  • Legal advisors (where necessary for legal matters or disputes)

We do not sell your personal data.

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7. INTERNATIONAL DATA TRANSFERS

We aim to keep personal data within the UK. However, some third-party service providers (e.g., website analytics tools) may process data outside the UK.

Where international transfers occur, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard Contractual Clauses (SCCs)

  • Equivalent lawful protections

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8. DATA RETENTION

We keep your personal data only as long as necessary for the purposes outlined in this policy, including legal and operational requirements.

Retention periods may vary depending on the type of data, including:

  • Enquiry and customer communications

  • Contract and service records

  • Incident reports

  • CCTV footage (typically retained for a limited period unless required for investigation)

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9. YOUR DATA PROTECTION RIGHTS

Under UK GDPR, you have rights including:

  • Right of access – request a copy of your data

  • Right to rectification – correct inaccurate information

  • Right to erasure – request deletion in certain cases

  • Right to restrict processing – limit how we use your data

  • Right to object – object to processing in certain circumstances

  • Right to data portability – receive your data in a transferable format

  • Right to withdraw consent – where consent is used

To exercise your rights, contact us at: [Insert Email]

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10. COOKIES

Our website uses cookies to enhance your experience and improve performance.

Cookies may be used to:

  • Remember user preferences

  • Analyse website traffic

  • Improve website functionality

You can manage cookies through your browser settings and/or the cookie banner on our website.

For more information, see our Cookie Policy: [Insert Link if applicable]

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11. DATA SECURITY

We take security seriously and implement appropriate technical and organisational measures to protect personal data, including:

  • Secure storage systems

  • Restricted access controls

  • Staff training and confidentiality procedures

  • Encryption and security monitoring where applicable

However, no system is completely secure and we cannot guarantee absolute security of transmitted data.

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12. THIRD-PARTY LINKS

Our website may include links to third-party websites. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policy of any third-party websites you visit.

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13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.

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14. CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Pentagon Security Force
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Address]

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15. COMPLAINTS

If you are not satisfied with how we handle your personal data, you have the right to complain to the UK regulator:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/

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